Section 01

Parties, Agreement & Definitions

Effective Date: 01/03/2026  |  Last Updated: 01/04/2026

1.1 Parties

These Terms constitute a legally binding agreement between SHURT TECHSOL, a company incorporated under the laws of India ("Company", "we", "us"), and any individual or entity accessing the Platform ("you", "your").

1.2 Platform

"Platform" refers collectively to the Shurt HRMS mobile application (available on Google Play Store and Apple App Store), the web-based management portal, and any associated APIs, integrations, or updates.

1.3 Acceptance

By clicking "I Agree" during registration, activating a Subscription, or continuing to use the Platform after notice of updated Terms, you confirm that you have read, understood, and agree to be bound by these Terms along with our Privacy Policy. If you do not agree, discontinue use immediately.

If accepting on behalf of an Organisation, you warrant that you are authorised to legally bind that Organisation.

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If you do not agree to these Terms, you must not access or use the Platform..

1.4 Updates to Terms

The Company may update these Terms periodically. The latest version will always be available on the Platform. For material changes, we will provide at least 14 days' notice via email or in-Platform notification.

1.5 Governing Law

These Terms are governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. Any disputes arising out of or in connection with these Terms shall be resolved in accordance with applicable Indian law.

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1.7 App Store Notice: Use of the Platform on mobile devices is subject to the Google Play Developer Distribution Agreement and Apple Media Services Terms and Conditions. Apple Inc. and Google LLC are not parties to these Terms and bear no liability in respect of the Platform.
Section 02

Definitions

For the purposes of these Terms, the following expressions shall have the meanings assigned to them below. Defined terms used in the singular include the plural and vice versa.

Term Meaning
Platform The Shurt HRMS mobile application (Android and iOS) and web-based management portal, including all modules, APIs, AI-powered features, integrations, and updates released under the Shurt HRMS product line.
Organisation A company, firm, partnership, or legal entity that subscribes to the Platform to manage its workforce and human resources operations.
Administrator An authorised representative of the Organisation with elevated access rights to configure, manage, and operate the Platform on the Organisation's behalf.
Employee An individual whose account has been provisioned by an Organisation to access the Platform for personal HR functions such as attendance, payroll, and leave management.
User Any individual granted access to the Platform, collectively referring to Administrators and Employees.
Subscription A paid or trial-based licence to access and use the Platform under a specified plan for a defined billing period.
AI Attendance The biometric attendance feature that uses artificial intelligence and facial recognition to verify Employee identity for attendance marking. Use of this feature requires explicit prior consent from the Employee in accordance with applicable data protection law.
Location Tracking The functionality that periodically captures an Employee's GPS coordinates during active work sessions, as configured by the Organisation. Specific intervals and conditions are detailed in the Privacy Policy.
Biometric Data Facial feature vectors (mathematical embeddings) and related data derived from facial images, processed solely for the purpose of Employee identity verification.
Personal Data Any data relating to an identified or identifiable natural person, as defined under applicable data protection law including the Digital Personal Data Protection Act, 2023.
Organisation Data All records, files, and information uploaded to, generated by, or transmitted through the Platform by the Organisation or its Users, excluding Biometric Data and Personal Data which are governed separately.
Confidential Information Any non-public information disclosed by one party to the other in connection with the Platform, including business data, technical specifications, pricing, and User data, that is reasonably expected to be treated as confidential.
Third-Party Services External tools, platforms, or service providers integrated with or accessible through the Platform, including payment gateways, payroll processors, and hardware attendance systems, which are governed by their own terms and policies.
Force Majeure Any event beyond a party's reasonable control, including natural disasters, acts of government, war, cyberattacks, internet outages, or pandemic, that prevents or delays the performance of obligations under these Terms.
Applicable Law All laws, regulations, and statutory instruments applicable to a party's use of the Platform, including the Information Technology Act 2000, the Digital Personal Data Protection Act 2023, and applicable Indian labour legislation.
Section 03

Eligibility & Account Registration

3.1 Organisation Eligibility

The subscribing entity must be a legally constituted business with authority to enter into contractual obligations. The authorised representative must provide accurate information including:

  • Legal entity name and registered address
  • Company Identification Number (CIN) or equivalent registration number
  • GST / tax identification number (where applicable)
  • A valid business email address

The Company reserves the right to verify the above details and reject or suspend registrations that cannot be verified.

3.2 Employee Eligibility

Employee accounts are created solely by the Organisation's Administrator. Employees must be at least 18 years of age, or the minimum legal working age in the applicable jurisdiction, whichever is higher. The Platform is not intended for use by persons below this threshold, and the Organisation is solely responsible for ensuring compliance with this requirement for all provisioned accounts.

3.3 Account Accuracy

You agree to provide accurate, current, and complete information at the time of registration and to promptly update such information if it changes. The Company reserves the right to suspend or permanently terminate any account where registration information is found to be false, misleading, or materially incomplete, without prior notice.

3.4 Single Account Rule

Each User is permitted to hold only one active account on the Platform. Creation of duplicate or multiple accounts by the same individual is prohibited and may result in immediate suspension of all associated accounts. Organisations may not register multiple accounts to circumvent Subscription plan limits.

3.5 Account Security

  • You are solely responsible for maintaining the confidentiality and security of your login credentials at all times.
  • You must not share your credentials with any unauthorised person, nor allow any third party to access the Platform using your account.
  • You must be vigilant against phishing attempts, credential theft, and social engineering attacks. The Company will never ask for your password via email or phone.
  • The Platform currently supports email and password-based authentication. Organisations on eligible Subscription plans may have access to OTP-based authentication as an additional security layer. The Company may introduce further authentication methods at its discretion and will notify Users of any such changes.
  • You must notify us immediately at info@shurttechsol.com upon becoming aware of any unauthorised access, suspected breach, or compromise of your credentials.
  • The Company is not liable for any loss or damage arising from your failure to comply with these security obligations.

3.6 Account Suspension by Organisation

The Organisation's Administrator may deactivate or suspend any Employee account at any time, including upon termination of employment or change of role. It is the Organisation's sole responsibility to promptly revoke access for Employees who are no longer authorised to use the Platform. The Company shall bear no liability for any unauthorised access or data exposure resulting from the Organisation's failure to deactivate accounts in a timely manner.

3.7 Company's Right to Suspend or Terminate

Without prejudice to any other rights, the Company reserves the right to suspend or terminate any account, with or without notice, in the event of:

  • Breach of any provision of these Terms
  • Non-payment of Subscription fees
  • Conduct that poses a security risk to the Platform or other Users
  • A request or order by a competent legal or regulatory authority
Section 04

Licence Grant & Restrictions

4.1 Grant of Licence

Subject to your compliance with these Terms and timely payment of applicable Subscription fees, Shurt TechSol grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your internal workforce management purposes during the active Subscription period. This licence is granted for use within India. Organisations seeking to use the Platform outside India must obtain prior written approval from the Company.

This licence terminates immediately and automatically upon expiry, cancellation, or termination of your Subscription, or upon breach of any provision of these Terms, without requirement of further notice from the Company.

4.2 Licence Restrictions

You shall not, directly or indirectly:

  • Sub-license, resell, transfer, assign, or otherwise dispose of access to the Platform to any third party.
  • Reproduce, copy, modify, adapt, or create derivative works based on the Platform or any part thereof.
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying AI/ML models or algorithms of the Platform.
  • Use the Platform to build a competing product or service, or use it for benchmarking or competitive analysis without prior written consent from the Company.
  • Remove, obscure, or alter any proprietary notices, trademarks, or labels on the Platform.
  • Access the Platform through automated bots, scrapers, or scripts unless expressly permitted in writing by the Company.
  • Use the Platform in any manner that violates Applicable Law or infringes the rights of any third party.

4.3 Feedback & Suggestions

If you provide the Company with any feedback, suggestions, feature requests, bug reports, or ideas relating to the Platform ("Feedback"), you hereby assign to the Company all rights, title, and interest in such Feedback, including all intellectual property rights. The Company may use, incorporate, and commercialise such Feedback without restriction, compensation, or attribution to you. You represent that any Feedback you provide is not subject to any third-party obligation or restriction that would limit the Company's use of it.

4.4 Platform Availability

The Company will make reasonable efforts to ensure the Platform remains accessible and operational. However, the Company does not guarantee uninterrupted, error-free, or continuous access to the Platform. The Platform may be temporarily unavailable due to:

  • Scheduled maintenance, upgrades, or bug fixes, for which the Company will endeavour to provide advance notice where reasonably practicable.
  • Unplanned outages, technical failures, or third-party service disruptions beyond the Company's reasonable control.
  • Events of Force Majeure as defined in Section 02.

The Company shall not be liable for any loss, damage, or inconvenience arising from Platform unavailability, except to the extent expressly provided in the applicable Subscription plan.

Section 05

AI-Based Facial Attendance

5.1 Consent Obligation

The AI facial attendance feature processes Biometric Data, which constitutes sensitive personal data under the Digital Personal Data Protection Act, 2023. Prior to activating this feature for any Employee, the Organisation is solely responsible for:

  • Providing clear and intelligible written notice to the Employee explaining the nature, purpose, and scope of biometric data processing.
  • Obtaining free, specific, informed, and unambiguous written consent from the Employee before any facial data is captured or processed.
  • Maintaining auditable records of all consents obtained.
  • Facilitating the withdrawal of consent upon an Employee's request, including promptly disabling the AI attendance feature for that Employee and deleting all associated Biometric Data from the Platform. The Company shall bear no responsibility for such actions — they remain solely the Organisation's obligation.

The Company provides the technical capability to enable and disable this feature on a per-Employee basis. It is the Organisation's responsibility to exercise these controls in accordance with applicable law and Employee consent status at all times.

5.2 How Biometric Data is Processed

Facial data is not stored as raw images at any point. Upon capture, the image is immediately converted into a mathematical embedding file (.npy format) and stored against the Employee's unique identifier. The raw facial image is discarded immediately after embedding generation and is never retained on the Company's servers. The embedding is used solely for identity verification during attendance marking and for no other purpose.

5.3 Data Retention & Deletion

Biometric Data embeddings are retained on the Platform only for the duration of the active Subscription period or the duration of the Employee's active account, whichever is shorter. Upon termination of a Subscription, expiry of an Employee's account, or withdrawal of consent, the Organisation is responsible for initiating deletion of the associated Biometric Data through the Platform's Administrator controls. The Company will purge all residual Biometric Data from its servers within 30 days of Subscription termination.The Company does not archive or transfer Biometric Data to any third party for any purpose.

5.4 Accuracy Disclaimer

AI-based facial recognition is not infallible and attendance records may be subject to error. The Company does not warrant that attendance records generated through this feature will be accurate or complete in all circumstances. The Organisation remains responsible for independently verifying attendance records and must provide an alternative attendance mechanism for Employees where facial recognition fails or is unavailable.

5.5 Anti-Spoofing

The Platform incorporates liveness detection and anti-spoofing technology to prevent fraudulent attendance marking. Any attempt to defeat, circumvent, or manipulate these measures — including through photographs, videos, masks, deepfakes, or any other false biometric input — constitutes a material breach of these Terms and may result in immediate account termination and referral to appropriate law enforcement or regulatory authorities.

5.6 Organisation Legal Responsibility

Organisations deploying the AI facial attendance feature bear full and exclusive legal responsibility for compliance with all applicable biometric privacy, data protection, and labour laws in their jurisdiction, including but not limited to the Digital Personal Data Protection Act, 2023. Shurt TechSol acts solely as a technology provider in this context. All legal compliance obligations, including obtaining consent, managing data subject rights, and responding to regulatory inquiries, rest entirely and exclusively with the Organisation. The Company shall not be named or held liable in any regulatory proceeding arising from the Organisation's failure to comply with applicable law.

5.7 iOS & App Store Compliance

The AI facial attendance feature accesses the device camera solely for the purpose of Employee identity verification. On iOS devices, camera access is governed by Apple's privacy framework and requires explicit user-level permission granted through the device's system prompt. The Platform does not use Apple's Face ID, TrueDepth camera API, or any Apple-proprietary biometric framework. Facial processing is performed through the Platform's own AI models and does not interface with or store data in Apple's secure enclave or any Apple-managed biometric system.

Use of the camera permission is strictly limited to the declared purpose. The Platform complies with Apple App Store Review Guidelines 5.1.1 (Data Collection and Storage) and does not share biometric data with third parties or use it for advertising, profiling, or any purpose beyond attendance verification.

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Critical Compliance Notice: Failure to obtain lawful consent before enabling biometric attendance may expose the Organisation to significant civil and criminal liability under the DPDPA 2023 and applicable law. The Company strongly recommends independent legal review before activating this feature. The Company accepts no liability for the Organisation's non-compliance.
Section 06

Location Tracking

6.1 Nature & Scope

When enabled by the Organisation's Administrator, the Shurt HRMS mobile application captures the Employee's GPS location at configured intervals during active clock-in sessions, and upon specific trigger events including clock-in, clock-out, and task creation or update. This feature is used exclusively for workforce management and field employee monitoring purposes. The specific capture intervals are detailed in the Privacy Policy and may be updated from time to time without amendment to these Terms.

6.2 Device Permissions

The Platform requires the Employee to grant location permissions on their device prior to activation of this feature. Employees may revoke location permissions at any time via their device settings. However, revocation of location permissions will impair or disable attendance recording, geo-verification, and other dependent features. The Company and the Organisation shall bear no liability for incomplete or inaccurate attendance records resulting from an Employee's revocation of location permissions.

6.3 Background Location

Where the Organisation configures background location tracking for field Employees, the following conditions apply:

  • Background location access is disclosed via a system-level permission dialog on the Employee's device before activation and requires explicit Employee consent.
  • Background location capture is strictly limited to active shift periods as defined by the Organisation's Administrator. It is automatically suspended outside these periods and is never active when an Employee is clocked out.
  • On iOS devices, use of background location requires the Employee to grant "Always On" location permission. The Platform uses this permission solely for shift-period workforce monitoring and for no other purpose. The justification for this permission is disclosed in the App Store Privacy section and the Platform's privacy nutrition label.
  • Background location usage is fully disclosed in the Platform's Data Safety declaration on Google Play Store and the App Privacy section on Apple App Store, in accordance with their respective developer policies.

6.4 Purpose Limitation

Location data collected through the Platform is used solely for the following purposes:

  • Attendance geo-verification and clock-in/clock-out validation.
  • Field workforce monitoring and task management.
  • Compliance and audit reporting as required by the Organisation.

Location data is never used for advertising, personal profiling unrelated to employment, or shared with data brokers or any unauthorised third party.

6.5 Employee Transparency

Employees may view their own location history recorded by the Platform through the Employee dashboard within the mobile application, subject to the Organisation's Administrator settings. The Company is committed to ensuring Employees have reasonable visibility into data collected about them in accordance with the Digital Personal Data Protection Act, 2023.

6.6 Data Retention

Location data is retained on the Platform for the duration of the active Subscription period or as configured by the Organisation's Administrator, subject to a maximum retention period specified in the Privacy Policy. Upon termination of a Subscription, the Organisation is responsible for exporting any required location records prior to termination. The Company will purge all residual location data from its servers within 30 days of Subscription termination. Location data is never archived beyond this period or transferred to any third party.

6.7 Organisation Obligations

Organisations deploying location tracking are solely responsible for:

  • Complying with all applicable labour laws, employment agreements, and privacy regulations governing employee monitoring in their jurisdiction.
  • Providing adequate prior written notice to Employees regarding location tracking, whether through employment contracts, standing orders, or equivalent documentation.
  • Ensuring that location tracking is used only for lawful employment-related purposes and not in a manner that constitutes unlawful surveillance or harassment.
  • Promptly disabling location tracking for Employees who are no longer in roles that require it, or upon withdrawal of consent.

The Company shall bear no liability for the Organisation's failure to meet these obligations or for any regulatory action arising therefrom.

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App Store Compliance: Background location usage is fully disclosed in the Platform's Data Safety declaration on Google Play and the App Privacy section on Apple App Store. The Platform does not use location data for advertising or any purpose beyond those declared in these disclosures.
Section 07

Subscription & Payment Terms

7.1 Subscription Plans

Access to the Platform is provided on a subscription basis. Available plans and feature entitlements are determined through direct engagement with the Company's sales team. To enquire about plans, pricing, or custom enterprise arrangements, contact us at sales@shurttech.com. All agreed plan details, pricing, and billing cycles will be confirmed in writing and form part of these Terms upon acceptance.

7.2 Billing & Invoicing

Subscription fees are billed in advance on a monthly or annual cycle as agreed with the Company. All prices are exclusive of applicable taxes, including GST at prevailing statutory rates for Indian customers. Tax invoices are issued electronically via the Administrator dashboard upon each billing cycle.

7.3 Free Trial

New Organisations may be offered a free trial period as communicated by the Company at the time of onboarding. The following conditions apply to free trials:

  • The trial period and available features will be specified at the time of registration. Trial feature access may be limited compared to paid Subscription plans.
  • At the end of the trial period, a paid Subscription is required to continue accessing the Platform.
  • Trial data is retained for 30 days after expiry. If no Subscription is activated within this period, all trial data will be permanently and irreversibly deleted.
  • The Company reserves the right to modify or withdraw free trial offers at any time without prior notice.

7.4 Payment Obligations

  • Subscription fees are due on the agreed billing date. Non-payment beyond 15 days from the due date may result in suspension of Platform access without further notice.
  • Suspended accounts may be reinstated upon full settlement of outstanding dues. The Company reserves the right to charge a reinstatement fee where applicable, which will be communicated prior to reinstatement.
  • Payments are processed via secure third-party payment gateways. The Company does not store complete card or banking details on its servers.
  • The Organisation is solely responsible for keeping its payment details current and ensuring sufficient funds are available on the billing date.

7.5 Refund Policy

Monthly Subscription fees are non-refundable once a billing cycle has commenced. For annual Subscriptions, a pro-rata refund may be considered within 7 days of annual renewal, at the Company's sole discretion and subject to a written request to href="mailto:billing@shurttechsol.com">billing@shurttechsol.com. No refunds are issued for partial months, unused features, or periods of voluntary non-use. Refunds will not be processed for suspensions arising from breach of these Terms.

7.6 Disputed Charges

If the Organisation believes it has been incorrectly charged, it must raise a written dispute within 14 days of the invoice date by contacting href="mailto:billing@shurttechsol.com">billing@shurttechsol.com. Disputes raised after this period will not be entertained. The Company will review and respond to all valid disputes within 10 business days. Undisputed portions of any invoice remain due and payable regardless of any ongoing dispute.

7.7 Price Changes

The Company may revise Subscription pricing with a minimum of 30 days' prior written notice to the Organisation's registered email address. Continued use of the Platform after the effective date of the revised pricing constitutes acceptance of the new rates. Organisations that do not accept the revised pricing may terminate their Subscription before the effective date without penalty, subject to the refund policy in Section 7.5.

Section 08

Acceptable Use Policy

You agree that neither you nor any person authorised by you will use the Platform to:

  • Submit false, fraudulent, or manipulated attendance, expense, location, or HR records of any kind.
  • Monitor or surveil Employees outside declared work locations, active shift hours, or for any purpose unrelated to legitimate employment management.
  • Upload, transmit, or distribute malware, viruses, ransomware, or any code designed to damage, disrupt, or gain unauthorised access to the Platform or any connected system.
  • Use automated scripts, bots, or crawlers to interact with or extract data from the Platform without express written authorisation from the Company.
  • Circumvent facial recognition, liveness detection, or location tracking through spoofing, false GPS data, deepfakes, or any other technical or non-technical manipulation.
  • Harvest, scrape, or systematically extract Employee data or any other data from the Platform for use outside the Platform without prior written consent from the Company.
  • Share, transfer, or permit use of your account credentials to any unauthorised person, or access the Platform using another User's credentials.
  • Impersonate another User, Organisation, or any Shurt TechSol personnel.
  • Store or transmit content that is defamatory, obscene, unlawfully discriminatory, or in violation of any third-party rights.
  • Violate any Applicable Law, regulation, court order, or statutory obligation in connection with use of the Platform.
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Please Note: The Company actively monitors Platform usage for anomalous or prohibited activity. Violations of this policy may result in immediate suspension or permanent termination of access without notice or refund, and may expose the offending party to civil or criminal liability under Applicable Law.
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Zero Tolerance: Spoofing biometric or location data, submitting fraudulent HR records, or any attempt to manipulate the Platform's AI systems will result in immediate permanent termination and referral to law enforcement without exception.
Section 09

Intellectual Property Rights

9.1 Company Ownership

All intellectual property in and relating to the Platform — including software, source code, AI/ML models, algorithms, databases, UI designs, visual elements, trademarks, logos, and documentation — is and shall remain the exclusive property of Shurt TechSol. Nothing in these Terms transfers any intellectual property rights to you.

9.2 Feedback

If you provide feedback, suggestions, or recommendations regarding the Platform, you hereby assign to the Company all rights in such feedback. The Company may use it without restriction, compensation, or attribution.

9.3 Your Content

You retain ownership of all Content you upload. By uploading Content, you grant the Company a limited, non-exclusive licence to process, store, and display such Content solely as necessary to provide the Platform services.

Section 10

Data Ownership & Portability

Your data belongs to you. Shurt TechSol acts as a data processor for employee personal data held on behalf of the Organisation (the data controller).

  • Organisations may export their data at any time in CSV or Excel format from the Admin dashboard.
  • Upon Subscription termination, data export remains available for 60 days. After this, all data is permanently deleted.
  • We do not sell, monetise, or commercially exploit your Organisation's or Employees' data.
  • Aggregated, anonymised, de-identified data may be used internally to improve the Platform, with no individual identifiable.

A Data Processing Agreement (DPA) is available upon request governing the processing of personal data by the Company on behalf of the Organisation.

Section 11

Confidentiality

Each party agrees to keep confidential all non-public information of the other party obtained through use of the Platform ("Confidential Information"), and not to disclose it to any third party without prior written consent, except as required by Applicable Law or court order.

Confidential Information excludes information that: (a) was already publicly available at disclosure; (b) becomes public through no fault of the receiving party; (c) was lawfully received from a third party without restriction; or (d) was independently developed without use of the Confidential Information.

This confidentiality obligation survives termination of these Terms for three (3) years.

Section 12

Warranties & Disclaimers

12.1 Company Warranty

The Company warrants that it will use commercially reasonable efforts to provide the Platform in material conformance with its documentation and will implement reasonable security measures to protect your data.

12.2 Disclaimer of All Other Warranties

Except as in 12.1, the Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, the Company expressly disclaims all warranties including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company further disclaims any warranty that: the Platform will operate uninterrupted or error-free; AI-generated attendance or payroll data will be accurate; or the Platform will be compatible with all devices and OS versions. The Organisation is solely responsible for verifying the accuracy of all HR and payroll outputs before acting upon them.

Section 13

Limitation of Liability

13.1 Aggregate Cap

To the maximum extent permitted by Applicable Law, the Company's total aggregate liability for all claims arising from these Terms or use of the Platform — whether in contract, tort, or otherwise — shall not exceed the total Subscription fees paid by the Organisation in the three (3) calendar months immediately preceding the event giving rise to the claim.

13.2 Exclusion of Consequential Loss

In no event shall the Company be liable for indirect, incidental, special, consequential, exemplary, or punitive damages — including loss of profits, revenue, data, goodwill, business opportunity, or business interruption — even if advised of the possibility of such damages.

13.3 Essential Basis

The parties acknowledge that these limitations reflect a reasonable allocation of risk and form an essential basis of the bargain. The Platform would not be offered on the present terms without these limitations.

Section 14

Indemnification

You agree to indemnify, defend, and hold harmless Shurt TechSol, its officers, directors, employees, agents, and successors from all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

  • Your breach of any provision of these Terms.
  • Your violation of any Applicable Law, including data protection, employment, or labour law.
  • Your failure to obtain lawful consent from Employees before activating biometric or location features.
  • Any Content you upload that infringes a third party's rights.
  • Any claim by an Employee arising from the Organisation's use of AI attendance or location tracking in violation of applicable law or employment agreements.
Section 15

Suspension & Termination

15.1 Termination by Organisation

Organisations may terminate their Subscription at any time via the Admin dashboard. Termination takes effect at the end of the current paid billing cycle. No pro-rata refund is provided for unused days in a monthly cycle.

15.2 Suspension or Termination by Company

The Company may suspend or terminate access, with or without prior notice, if:

  • Subscription fees are unpaid for more than 15 days beyond the due date.
  • There is a material breach of these Terms, including Acceptable Use Policy violations.
  • The Organisation or its users engage in fraudulent or illegal conduct.
  • Required by Applicable Law, regulatory authority, or court order.
  • Continued service poses a security, legal, or reputational risk to the Company.

15.3 Effect of Termination

Upon termination, your licence ceases immediately. Data export is available for 60 days post-termination, after which all data is permanently deleted. Clauses on intellectual property, confidentiality, limitation of liability, indemnification, and governing law survive termination.

Section 16

Governing Law & Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of India, without regard to conflict of law provisions.

16.2 Amicable Resolution

In the event of any dispute, the parties shall first attempt resolution in good faith within 30 days of written notice from either party.

16.3 Arbitration

Disputes not resolved amicably shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996 (as amended), before a sole arbitrator mutually agreed upon by the parties. The seat of arbitration shall be the city of Shurt TechSol's registered office. The language of arbitration shall be English. The award shall be final and binding.

16.4 Injunctive Relief

Either party may seek interim or injunctive relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.

Section 17

Amendments to Terms

The Company may modify these Terms at any time. For material changes, a minimum of 15 days' prior written notice will be provided via email and in-app notification. Non-material changes may be made without prior notice. Continued use after the effective date constitutes acceptance. If you do not accept the changes, you may terminate before the effective date without penalty.

Section 18

Miscellaneous

18.1 Entire Agreement

These Terms, together with the Privacy Policy and any applicable Data Processing Agreement, constitute the entire agreement between the parties and supersede all prior agreements and understandings.

18.2 Severability

If any provision is found invalid or unenforceable, it shall be modified to the minimum extent necessary. If modification is not possible, it shall be severed, and the remaining Terms shall continue in full force.

18.3 Waiver

Failure to enforce any right does not constitute a waiver. Any waiver must be in writing and signed by an authorised representative.

18.4 Assignment

You may not assign your rights under these Terms without prior written consent. The Company may assign these Terms in connection with a merger, acquisition, or asset sale, with notice to you.

18.5 Force Majeure

Neither party shall be liable for failure or delay caused by events beyond reasonable control, including acts of God, pandemics, government actions, power failures, or cyber-attacks, provided the affected party notifies the other promptly and takes reasonable steps to mitigate.

18.6 Notices

All legal notices must be in writing and sent to the registered email of the respective parties. Notices to the Company must be sent to legal@shurttechsol.com.

Section 19

Contact Information

Shurt TechSol — Legal Enquiries

For contractual, compliance, or legal matters relating to these Terms